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Website Maintenance & Support

Keep your website working for you.

Updates, fixes and thoughtful improvements for your existing website.

Discuss website support

As-needed services, billed hourly. No monthly maintenance contracts currently offered.

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Help with the website you already have.

From small updates to troubleshooting, I can help keep your website running smoothly and make thoughtful improvements over time.

Content & image updates

Refresh wording, photos, business hours and contact details.

Troubleshooting & bug fixes

Review problems with existing website features.

Links & contact forms

Investigate broken links, forms and delivery issues.

Mobile layout corrections

Improve spacing, menus, images and small-screen layouts.

Minor website improvements

Refine existing sections, navigation and readability.

Technical support

Discuss website questions and supported setup needs.

A clear scope
before work begins.

I review the request, confirm access and discuss the scope and hourly cost before work begins.

  1. Tell me what needs attention

    Describe the issue or improvement you have in mind.

  2. Agree on the work and cost

    I review the request, confirm access and discuss the scope and hourly cost before work begins.

  3. Update, check and hand back

    I complete the work, test the changes and return the updated site for your review.

An update or a bigger project?

Website support is a good fit for many ongoing needs. Larger projects are reviewed separately to make sure they’re the right fit.

Support requests

  • Existing content changes
  • Repairs and layout corrections
  • Small agreed improvements

Reviewed separately

  • New pages or features
  • Full website redesigns
  • Booking and payment connections

Websites built elsewhere are reviewed for platform, access and compatibility before acceptance.

Project-specific connections

Additional services, reviewed individually.

  • Third-party appointment booking integrations
  • Existing payment provider integrations
  • Contact and appointment request forms
  • Website functionality enhancements

Already use a booking or payment service? I can review how to connect it to your website. If you need help getting started with a service, we can discuss whether the setup fits your project.

Booking and payment connections depend on the service and what you need. We’ll review the details together before agreeing on the work.

Existing booking/payment links and standard embeds are subject to compatibility and scope review. New booking/payment account setup is considered individually, not included as a standard service.

As-needed website support.

Work is billed hourly. We’ll agree on the scope and cost before work begins. No monthly maintenance contracts currently offered.

Current boundaries

Not currently offered.

  • iOS application development or App Store publishing
  • Full e-commerce website development
  • Custom payment processing systems
  • Complex custom booking infrastructure
  • Advanced enterprise applications

Your accounts

Account ownership and third-party costs.

You own your domain, hosting, booking, and payment accounts. Third-party costs are paid directly by you unless we agree otherwise.

Hosting arrangements are reviewed separately.

Every project is different.
Let’s talk about yours.

You don’t need to have everything figured out. Share what you can, and we can talk through the rest.

Start a Conversation

Only your name and at least one contact method, email or phone, are required. Remaining questions are optional.

Opens our questionnaire hosted by Zoho Forms. Inquiry privacy · jessica@gilmancreations.com